frequently asked questions
WHAT IS A FLIPBOOK?
A flipbook is a book with a series of images that gradually change from page to page. When the pages are turned in rapid succession, the images appear to animate.
HOW DO I CREATE MY OWN FLIPBOOK?
In order to create your own flipbook, you must provide us with a digital video approximately 7-10 seconds in length (copyrighted material will not be accepted). You can then choose a cover design and options.
CAN YOU EDIT MY VIDEOS?
At this time, we do not offer video editing.
DO YOU OFFER CUSTOM COVER DESIGN?
Yes we can design a custom cover for an additional $25.00 over the price of the flipbooks. This price also includes the cost of printing the custom covers. There is a limit of 2 revisions after which you will be charged additional design fees. Contact us for additional details.
DO I RECEIVE A PROOF BEFORE MY ORDER IS PROCESSED?
Yes, we provide a static proof for final approval prior to production. Please note because all sales are final, orders will be fulfilled whether or not we receive approval after 3 business days.
WHAT FORMAT DOES THE VIDEO NEED TO BE IN?
We accept several file types, including .mpg, .mov, .mp4, or .wmw files.
DO MY VIDEOS NEED TO BE IN PORTRAIT OR LANDSCAPE FORMAT?
Regardless of whether you send videos that are in portrait or landscape format, the videos will be cropped in a square format. Make sure that the subjects are centered in either format.
CAN I DESIGN MY OWN COVER?
Yes you can create and design your own cover design for an additional $10 to cover the cost of printing. For any bulk orders, we will waive this fee.
DO I NEED TO CREATE AN ACCOUNT TO ORDER MY FLIPBOOK?
Yes in order to create your customized flipbook, we need to be able to link your video to your order. You will receive a proof before the order is processed.
WHAT HAPPENS ONCE I PLACE MY ORDER?
You will receive a confirmation email with instructions on how to upload your video for production.
WHAT IS THE TYPICAL TURNAROUND TIME?
For any orders that do not require custom cover design and/or printing, production time to create your hand assembled flipbook can be completed in 1-2 business days plus shipping depending on the size of the order.
HOW MUCH IS SHIPPING?
Shipping to the contiguous United States is a flat rate of $5.00. Contact us for details regarding shipping outside of the contiguous United States.
DO YOU HAVE RUSH ORDERS?
Yes, rush orders will be billed at 100% over the total plus shipping charges.
IS THERE A BULK RATE?
Yes, bulk rates apply for multiple books of the same design only. For example, if you purchase 25 books with different videos, grommets colors, and/or cover options, bulk rates do not apply.
- 25-50 books – $11.00/each
- 51-75 books – $10.50/each
- 76-100 books – $10.00/each
- 101-150 books – $9.50/each
- 151-200 books – $9.00/each
- 200+ please inquire
CAN I RETURN MY FLIPBOOK IF I DON’T LIKE IT?
Unfortunately, because all flipbooks are custom orders, all sales are final and cannot be returned.